Back to All Events

Workshop your plan for 2019 and beyond through really connecting with your customers

cyclists.png

Who better to get us started on day 2 than Lodewijk Klootwijk?! We’ll kick off with a workshop, focussed on the key insight from 2016: who’s your tribe? Humans move in packs, from lycra-wearing road warriors to sports fanatics, and understanding your tribe is critical to success in creating passionate, engaged customers. Backed by research and the game-changing model of Vision 2020, the CEO of the European Golf Course Owners Association always offers a positive customer-focussed approach to improving golf business outcomes.